One Slough

Our community response

We are building community resilience in Slough in response to the coronavirus crisis.

This is a challenging time for everyone. We want to help local people to support one another and provide essential services to people who need it.

Slough Borough Council and Slough CVS are working with key local community groups and organisations so that we have a coordinated effort across our borough to organise volunteers and those who need help.


Help if Still Shielding

Those who continue to shield will be able to get help and support with deliveries of food and medication as well as help with other areas of their life.

To get assistance call #OneSlough call centre 01753 994198, Monday to Friday from 9am to 4pm. Lines are closed on bank holidays.


Help for vulnerable or self-isolating but not shielding

Please call 01753 475 111 – From the main menu press options 1 and then 3 if you are a:

Resident who is not shielding but are vulnerable and are self isolating and would like assistance

Family friend or neighbour who is concerned about a vulnerable person, or someone who has become vulnerable during the pandemic

Phone calls will also be made to some vulnerable members of the community as the council and key partners maintain contact to assess their situation.


Financial or benefits related help

If you need financial or benefits relates support please contact the main council call centre on 01753 475111

Alternatively for non financial/benefits related assistance fill out our form.


I need help



If you are currently isolated at home and need some practical support, please complete our Covid-19 community support request form, and our Social Prescribing team will help to connect you to a volunteer in your community.

The purpose of this form is to collect your contact details so we can help connect you to support from a volunteer in your community. We also ask some other questions to find out more about the kind of help you need.

The Request Community Support forms will be reviewed between Monday – Friday. If you need support at the weekend, please contact the call centre on 01753 944198


I want to help



Please consider making a donation to support the vital work by the voluntary sector in Slough.



if you are a community group a business or a venue that wants to help please let us know by emailing us at

The purpose of this form is to collect your contact details so we can help connect people in communities. We also ask some other questions to find out more about the kind of help you can give. Slough CVS will be in touch with you soon to talk about how you can help.

If you are local community group and need volunteers please email

Keeping safe

Some things to remember to keep safe:

  • Coronavirus (Covid-19) is contagious. Avoid physical contact and wash hands regularly
  • Leave any items being delivered on the doorstep rather than going into someone‚Äôs home or inviting them in
  • Share information on any allergies
  • We would strongly suggest that you do not give anyone your bank details or cards.
  • You should continue at all times to follow the advice being given by Public Health England

We know this is an extremely anxious time for everyone. We are heartened that our community in Slough is already pulling together and we will continue to work to build more resilience and be prepared.

Thank you for your support and dedication to ensuring Slough remains a caring and vibrant community.